Tag: goals

  • What’s The Difference Between OKR and OGSM?

    What’s The Difference Between OKR and OGSM?

    If you are like me then you may also be wondering if there is a better way to drive strategy execution and achieve business results. When I first came across OKRs and OGSM, I was wondering what’s the difference between OKR and OGSM and which one should I apply? Here’s what I found out.

    OKR and OGSM are both goal-setting methodologies that help companies execute their strategies but they differ in scope, timeframe and format. 

    Let’s explore these differences and their similarities to help you choose which one to apply. I’ll add examples and templates below. 

    Difference between OKR and OGSM

    Before we jump into the details, let’s first find out what OKR and OGSM are. 

    OKR stands for Objectives and Key Results

    OGSM is short for Objectives, Goals, Strategies, and Measures

    In the OKR methodology, the Objective describes what you want to achieve usually over a monthly or quarterly timeframe and the Key Results describe what achievement would look like. 

    In the OGSM approach, the Objective and the Goals jointly describe what you aim to achieve and the Strategies and Measures give clarity how you aim to achieve it. 

    Hence, both OKR and OGSM are goal-setting methodologies that help companies execute their strategies following Peter Drucker’s idea of management by objectives. While OGSM is said to go back to Japanese automotive manufacturers who brought the approach to the United States, OKRs were first implemented at Hewlett-Packard and popularized by their application at Intel and later Google. 

    Nowadays, OGSM is famously adopted at major consumer staples such as P&G and Coca-Cola, while OKRs are widely practiced in many technology companies and start-ups across the world. 

    Despite their similarities, there are 3 major differences between OKR and OGSM: scope, timeframe and format

    1. Scope

    The first major difference is in scope

    OGSM is well suited for describing strategic plans for large and small businesses alike. The approach is typically applied and aligned top-down from the corporate or business level to individual divisions, product lines, or teams.

    OKRs seem better suited for individual and team-level goal-setting. They are often created and aligned bottom-up.

    2. Timeframe

    The second key difference is in the timeframe or time horizon. 

    OGSM applies well to longer term strategic plans (over 3-5 years) or annual operating plans (1 year). The objective, goals, strategies, and measures are chosen in line with this longer timeframe. 

    Once the OGSM is developed, the focus is on implementation and execution. Course adjustments or modifications to the OGSM are made as needed in annual or quarterly reviews

    OKRs typically describe shorter term goals and key results. Objectives and key results are often set quarterly or monthly and aligned accordingly. Once all key results are achieved, new objectives and key results are set. 

    The application of OKRs is therefore more dynamic and OKRs change more frequently.

    3. Format & Terminology

    The third and most obvious difference lies in the format of the goal setting approach. 

    OGSM describes in detail the objective, goals, strategies, and measures. Objectives are words, goals are numbers. Strategies are words, measures are numbers. The OGSM is thereby more elaborate in describing, aligning and quantifying where the business is heading and how it aims to get there. The plan is summarized on a handy, single page overview. 

    See below for OGSM examples and OGSM templates

    OKRs on the other hand typically describe the objective in qualitative terms and then jump straight to detailed key results which may be qualitative or quantitative. Often no more than 3-5 key results are chosen to define the objective. OKR is therefore simpler in its approach. 

    The following table illustrates the difference in format and compares the terminology.

    OKROGSM
    ObjectiveObjective
    Goals
    Strategies
    Key Results Measures

    When analyzing and applying OGSM and OKR, many more detailed differences will become apparent. For the purpose of identifying the key differences and helping to choose which approach to apply, I find that those three distinctions were most critical. 

    What are advantages and disadvantages of OKR and OGSM? 

    While both OKR and OGSM are goal setting methodologies, due to their differences in scope, timeframe and format, they each have unique advantages and disadvantages. 

    Advantages & disadvantages of OKR

    The advantages and disadvantages of OKR are summarized in the following table. 

    AdvantagesDisadvantages
    – Quick to create and apply bottom-up
    – Easily adjusted and changed
    – Can facilitate performance management and feedback
    – Lacks the longer term context
    – Doesn’t describe how to achieve key results
    – Bottom-up OKR definition can make alignment across company tricky

    Advantages & disadvantages of OGSM

    The advantages and disadvantages of OGSM are summarized in the following table. 

    AdvantagesDisadvantages
    – Simple one-page overview creates clarity about overall business plan
    – Clearly aligns goals (“what”) with actions (“how”)
    – Guides execution and follow-through
    – Highly versatile: can be applied for large & small businesses, organizations and non-work projects
    – Not easily changed or adjusted short-term
    – Requires strong leadership buy-in
    – Company wide cascading can be perceived as cumbersome and overly bureaucratic if not well managed 

    One additional advantage of OGSM is that the simple one-page business plan format lends itself well for communication of the business strategy with your team. This is however also an advantage of the OKR methodology as well.

    When should I apply OKR or OGSM?

    OKRs work well for individuals and teams and when your timeframe to achieve your objectives is rather short such as 1-3 months

    OKRs are thereby particularly well suited for highly dynamic environments where change occurs quickly and where the organization has to remain agile to adapt. This is why many start-ups and technology companies apply OKRs.

    OGSM provides a more robust structure which makes it more suitable for overall strategic plans or annual operating plans. While OGSM are well suited for larger companies, they also provide strong guidance for smaller businesses and entrepreneurs. 

    The OGSM methodology can be applied well in combination with a business strategy process or as the outcome of a strategic review of your business. Read more about the strategy process and how OGSM can help here

    Tip: OKRs and OGSM can of course be applied in combination. The OGSM can be used to set the overall vision and direction of the company with clear financial goals, strategies and measures. These can be broken down into quarterly OKRs. The OKRs then help to drive quarterly execution in alignment with the strategies and measures. 

    What are examples of OKR and OGSM? 

    Applying the OGSM methodology is not difficult. Here are examples to show how to use the OGSM methodology in practice. 

    Tony’s Italian OGSM

    Tony’s Italian is a fictional story about how Tony turned his pizza parlour into a family restaurant. The example shows how to apply OGSM to a small consumer business. Click here to read the full story of how Tony goes through the strategy process and captures his insights and strategic decisions in the OGSM. Or find the OGSM below.

    Tonys Italian OGSM
    Tony’s Italian OGSM Example

    Florian’s Fasteners OGSM

    Florian’s Fasteners tells the fictional story of a small B2B business that turned around its fortunes after a strategic review. Click here to read Florian’s story or find the OGSM below. 

    Florian's OGSM
    Florian’s OGSM Example

    Examples of OKR

    For examples of the OKR methodology, I can really recommend the resources at www.whatmatters.com

    John Doerr, author of the excellent book “Measure What Matters”, and his team go into lots of details and practical examples.  

    Where can I find OGSM templates? 

    Here are templates of the OGSM to get you started. Click on the following links to download PDF copies of the simpler Microsoft PowerPoint template or the more sophisticated Microsoft Excel template.

    OGSM Template
    OGSM Template in PowerPoint
    OGSM Template for Excel
    OGSM Template for Microsoft Excel

    If you’d like to learn more about how to use these templates to create your OGSM, check out this article

    You may also be interested to read about our Do’s and Don’ts of OGSM here or find out what the 7 Deadly Sins of Business Strategy are here.

    And before you go, check out our jam-packed Resource page with more tools and templates to help you simplify your strategy and achieve excellent results. Rock on!

  • What Comes First: Objective, Goals Or Strategy?

    What Comes First: Objective, Goals Or Strategy?

    In business, objectives, goals and strategies are often used interchangeably when describing a company’s direction. Yet they are very different. Which one comes first – and does it really matter? 

    When developing a business strategy, first decide your objective, i.e. where you are going. Translate your objective into measurable goals that define success. Then develop your strategies which determine how you are going to achieve your objective and reach your goals. 

    Or said differently, if business strategy was a road trip, then your objective would be your destination and your strategies your means to reach it. Unless you are a happy-go-lucky vacationeer for whom the journey is the destination, you decide on your destination first and then determine how to get there. Let’s explore further why this order is important. 

    Begin with the end in mind

    One of the books that has been most influential in my career is The 7 Habits Of Highly Effective People by Stephen Covey. One specific quote left a particular impression on me which I have since applied to almost every endeavor in my business life including strategy: begin with the end in mind. 

    “To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you’re going so that you better understand where you are now and so that the steps you take are always in the right direction.”

    Stephen Covey

    It is this quote that convinced me that strategy must begin with the destination. What do I aim to achieve? What dream or vision do I have for my business? Where do I want to be in e.g. five years? Painting this vision in as concrete terms as possible makes it tangible – not only for myself but also for my team. And a concrete, tangible vision inspires action. Turning the description of my destination into an objective statement and clearly defined goals make them tangible

    What is a strategic objective?

    The objective is a qualitative statement about what a business aims to achieve over a specified timeframe. The chosen timeframe of a strategic plan is typically 3-5 years and for an annual operating plan 1 year.

    The goals are the quantifiable targets or intended results to be accomplished. These typically are financial figures or other measurable metrics. In strategy, goals are the quantification of the objective to judge its achievement over the chosen timeframe.

    It is best to describe the goals as SMART goals. SMART stands for specific, measurable, achievable, relevant, and time-bound. Thereby each goal is clear and unambiguous.

    Once I have defined my destination, then I can decide how I will get there. As Stephen said, only then do I know that “the steps [I] take are always in the right direction.” And these steps are my strategies.

    Should small businesses do strategic planning?

    What is the difference between goals and strategies?

    Strategies are the plan of action to achieve a long-term vision or objective. Strategies describe the choices a business makes about resource allocation to accomplish its objective and goals.

    When designing my strategic plans, I aim to choose 3-5 strategies to give the business sufficient focus without putting all my eggs in one basket. Once I have made those choices, I develop an implementation plan that turns the strategies into action. This ensures that I move my business towards the destination.

    So what is the difference between goals and strategies? The goals are part of the description of the destination while the strategies describe the way to reach it. 

    What are objective and goal examples? 

    When writing my objective statement, I use the ‘what-by-how’ method described by van Eck and Leenhouts in their excellent book “The 1 Page Business Strategy”. The ‘what-by-how’ method divides the objective statement into a ‘what’-part which describes what I aim to achieve and a ‘how’-part which already gives a sneak-preview on how I am going to achieve it. In the objective statement, I already build-in a lead to my strategy! This makes the objective statement clear and actionable. Consider the following simple examples:

    • “Go to Berlin by bus”
    • “Learn to master the guitar by practicing every day” 
    • “Drive rapid business growth by launching a new product line”

    Goals then are the quantification of these objective statements. Goals are facts and figures that turn objectives into measurable results. I define 1-2 goals each for the ‘what’-part and the ‘how’-part of the objective. Referring to previous examples: 

    • Reach Berlin-Mitte by 4pm. Pay less than $20 for the ticket. Less than 2 hours journey time.
    • Master “Sultans of Swing” by Dire Straits within 2 years. Practice 1 hour daily.
    • Grow 15% CAGR over 3 years. $5MM annual sales from new product line by year 2

    By setting concrete goals for both the ‘what’-part and the ‘how’-part of the objective statement, the objective becomes clear and measurable and you can track that you stay on course.

    Read more about how to create clear goals for your business strategy here.

    So does it matter whether objective or strategies come first? 

    In my experience it does matter whether objective or strategies come first. Strategies describe how I aim to achieve an objective. I would therefore define my objective first and then only after I am clear about my objective and my goals would I define my strategies. 

    Having said that, the objective is not the very first item I discuss in my strategic planning process. Before looking into the future and developing my objective, I analyze where I am today. I want to be clear about my business’ current situation. What is the purpose of my business? What kind of business am I running? What mission am I on? What success have I had so far? Only when I know where I am today, can I look to the future.  

    Let’s come back to Stephen Covey. He said, beginning with the end in mind “means to know where you’re going so that you better understand where you are now […] so that the steps you take are always in the right direction.” So knowing where you are starting from is just as important as knowing where you are headed. 

    So know where you are today, define where you are headed and then choose how you will get there. 

    A great way to define your strategic plan starting with a clear objective statement is the OGSM methodology. Read on about the OGSM approach to strategy here.  

    Conclusion

    When developing a strategy, always start with the end in mind. Once you define your destination, you know that the steps you take are always in the right direction. 

    Therefore, first define your objective statement and your goals. Then develop your strategies that help you reach your destination and avoid the 7 deadly sins of business strategy.  

    If this article was helpful or if you have any questions or comments, feel free to leave us a reply below. We would love to hear from you.